Order Procedure

1. Browse and Select Products:

   • Visit Cholokini.com and explore our product categories.
   • Choose the items you wish to purchase and click on the product to view more details.
   • Select the size, color, or quantity (if applicable) and click "Add to Cart."
     
     

2. Review Your Cart:

   • Once you have selected all your items, click on the shopping cart icon to review your order.
   • Ensure that the items, quantities, and sizes are correct before proceeding.
     
     

3. Login or Create an Account:

   • If you already have an account, log in using your registered email and password.
   • If you're a new customer, you can either create an account or proceed as a guest for a faster checkout.
     
     

4. Enter Shipping Information:

   • Provide your delivery address. Make sure to include accurate details for smooth delivery.
   • Choose your preferred delivery option (within Dhaka or outside Dhaka).
   • For contactless delivery, select the contactless option during checkout.
     
     

5. Select Payment Method:

   • Choose your preferred payment method from the available options:
     • Cash on Delivery (COD): Pay when your order is delivered.
     • Online Payment: Pay using credit/debit card or mobile payment options.
       
       

6. Review Order and Delivery Charges:

   • Double-check your order details, including product names, quantities, and the shipping address.
   • Delivery charges will be calculated based on your location:
     • Within Dhaka: 60 Taka (Home Delivery within 24 hours)
     • Outside Dhaka: 130 Taka (Home Delivery within 72 hours)
       
       

7. Place Order:

   • Once you have confirmed all details, click Place Order to complete the process.
   • You will receive an order confirmation email or SMS with the order number and estimated delivery time.
     
     

8. Order Processing and Dispatch:

   • Our team will process your order within 24 hours (within Dhaka) or 72 hours (outside Dhaka).
   • You will receive updates via email or SMS regarding your order status and tracking details.
     
     

9. Delivery:

   • Your order will be delivered by Panther or Merchant Pathao based on your location.
   • Track your order in real-time using the provided tracking link.
     
     

10. Receipt and Confirmation:

    • Upon receiving your order, please check the items for any discrepancies or damages.
    • For any issues with the delivery, contact customer support within 24 hours for assistance.
      
      

11. Returns and Exchanges:

    • If you receive a damaged or incorrect product, please report it within 24 hours.
    • Follow the return/exchange process as per Cholokini.com’s return policy.

This streamlined order procedure ensures a quick, hassle-free shopping experience with Cholokini.com!